Due to a recent CamHipro update your camera may not be showing. Please update the CamHipro app.

Please update to the most recent version of CamHipro (V4.1.15). This should resolve the issue, and your cameras should re-appear. If they do not show after the update, please follow these steps to add your cameras manually.

Steps to manually add your cameras if you have updated CamHipro (V4.1.15) and your cameras are still not showing.

Manually adding a 4G Camera

Manually adding 4G Camera: To reconnect to your 4G camera, the following steps can be used:

1. Stand close to the camera and use your mobile to search for available WiFi networks
2. Connect to the network called MIFI_** using password 1234567890
3. Once connected, open up the CamHipro app on your mobile phone
4. Tap to add a camera, select IP Camera and then select Device in Use
5. Then, select the option to 'Search nearby devices' and after a moment, a UID normally starting SSAA- should appear
6. Tap on this UID and select 'Add to' and your camera should be readded to your mobile

What is worth noting is the camera may show 'wrong password'. If it does, tap where it says 'wrong password' and you can update the login details using the username admin and then the password for your camera you set up when first setting up the camera.

If you have any questions at all, please do not hesitate to get in touch.

Manually adding a WiFi Camera

To reconnect to your WiFi camera, the following steps can be used:

1. Check your mobile is connected to the same WiFi network as your camera is linked to (e.g. your home WiFi network)
2. Once connected, open up the CamHipro app on your mobile phone
3. Tap to add a camera, select IP Camera and then select Device in Use
4. Then, select the option to 'Search nearby devices' and after a moment, a UID normally starting SSAA- should appear
6. Tap on this UID and select 'Add to' and your camera should be readded to your mobile

What is worth noting is the camera may show 'wrong password'. If it does, tap where it says 'wrong password' and you can update the login details using the username admin and then the password you set up when first setting up the camera.

If you have any questions at all, please do not hesitate to get in touch.